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Payment & Policy Terms

  • All sessions and packages must be paid in full and in advance to reserve your spot

  • Package pricing reflects a full-program commitment — not a pay-as-you-go model

  • Discounted packages do not waive the Prime Time surcharge — the $15 fee applies to all sessions during prime hours (6:00–9:30 AM or 5:00–7:30 PM)

  • If payment is split, delayed, or incomplete, the discounted rate is void and sessions revert to $130 per session or $145 outside Silvber Towers or River Place

  • If any balance is outstanding, all sessions will be paused until payment is received in full

  • Sessions within a package do not carry individual value

  • Absolutely no refunds will be issued for any reason, including unused sessions, changes in schedule, relocation, or personal circumstances

  • Rescheduling requires a minimum of 24 hours’ notice

Cancellation Policy

  • All cancellations must be made at least 24 hours in advance

  • Cancellations made within 24 hours will be charged in full and counted as a used session

  • No-shows are treated as late cancellations

  • Repeated cancellations may result in forfeiture of your regular time slot

Package Policy

  • Packages must be used within the agreed-upon time frame

  • Unused sessions are non-refundable and non-transferable unless otherwise agreed in writing

  • Clients who stop training for any reason will forfeit any remaining sessions in the package

  • Discounted rates apply only when the full package is paid upfront

  • Partial use of a package does not qualify for refund or per-session value

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